TERMS OF SERVICE
Please read this agreement carefully before purchasing BuildMyPlays services. By purchasing BuildMyPlays’s service, you indicate your acceptance of this agreement and its terms and conditions.
This website (BuildMyPlays) is owned by BuildMyPlays. In all situation, BuildMyPlays possesses full intellectual property rights to all content, images and visual elements on the website. This information may not be used, copied, distributed, transmitted, or altered unless expressly authorized by BuildMyPlays
The content and website are protected by U.S. and foreign copyright laws. These belong expressly to BuildMyPlays or other copyright owners who have given express authorization to use their information on the BuildMyPlays website.
LIMITATION OF LIABILITY
As you are bound by the Terms of Agreement, you must indemnify, defend and hold BuildMyPlays free from any claim arising out of, relating to, or connected with your alleged breach of the Terms of Service in using BuildMyPlays’s services. You must also indemnify, defend, and hold BuildMyPlays harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
Any potential customer agrees to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
BuildMyPlays only requires confidential information that enables to pursue the service. Any other material or information sent to the website will be considered non-confidential. You authorize BuildMyPlays the royalty free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.
CORRECTION OF INACCURACIES
BuildMyPlays reserves the right to correct any errors or inaccuracies in the content on the website, or to change and update the content at any time without giving prior notice. However, BuildMyPlays does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
TERMINATION OF SERVICE
The term of this Agreement will begin upon BuildMyPlays’s acceptance of your job order and will end when terminated by either party. If BuildMyPlays determines, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount to you.
THIRD-PARTY MARKETING CAMPAIGNS
You may not run other marketing campaigns while your BuildMyPlays marketing campaign is running. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other marketing campaigns simultaneously with BuildMyPlays’s marketing campaign, then you agree that BuildMyPlays will not responsible for all fan, follower, view, comment, like, visit, and/or vote that you gain during the duration of your BuildMyPlays marketing campaign which not come from us. The money back guarantee will not be eligible in this situation. We will not issue the refund if our marketing campaigns have been effected by other providers/suppliers which you have ordered them to work alternately.
We cannot and do not make any guarantees about how long your marketing campaign will take to successfully complete. Any time frames mentioned on the BuildMyPlays website (and it’s subdomains), by BuildMyPlays employees, in any chats, emails, phone conversations, or any other correspondence is not a guarantee of how long it will take the marketing campaign to successfully finish. Any estimate provided by BuildMyPlays regarding how long a marketing campaign may take to successfully finish is simply a guideline designed to help our customers plan ahead.
By signing up for BuildMyPlays’s services, you agree that BuildMyPlays reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.
You may not change, modify and/or remove your account, username, photo and/or video while your BuildMyPlays marketing campaign is running. Doing so may make your account, photo and/or video inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your account, username, photo and/or video without prior notice and approval from BuildMyPlays, will make your affected order(s) subject to terminations and ineligible for any type of refund.
SOCIAL MEDIA ACCOUNTS
BuildMyPlays is not liable for any accounts, photos, videos, and/or tracks and that are removed due to our services being implemented. Purchase of our services is at your own risk and it is nearly impossible to determine why social media account providers suspend or delete accounts or content. Due to this we cannot refund after services have been completed if this has occurred to an account/content.
MONEY BACK GUARANTEE – REFUND POLICY
A Money-Back and Satisfaction guarantee is provided to all clients for a period of 30 days. If you are unsatisfied for any reason with our service, let us know we’ll do our best to correct the problem. If the problem is on our side, BuildMyPlays may provide a full or pro-rated refunds for partially completed services, at its sole discretion. These must be processed in due diligence and due process.
FRAUDULENT TRANSACTIONS AND REFUNDS
If you believe someone placed an order with your credit card, without your authorization (aka. a Fraudulent Order), please contact us immediately! The Phone Number to reach our Fraud Department is located next to the transaction description on your credit card statement (leave a voicemail if we’re unavailable), or you may contact us via email at firstname.lastname@example.org. Be sure to have or include the (1) Transaction Amount, (2) Date of the Transaction and (3) The Last 4 Digits of your Credit Card Number, so we can find the transaction.
We will issue a Full Refund promptly, report the fraudulent customer to the proper authorises and blacklist them throughout our network and our industry partners.
OVER-DELIVERY OF SERVICE
BuildMyPlays may over-deliver the services it guarantees, including but not limited to delivering extra followers or subscribers then ordered. This over-delivery amount (extras) should be considered a buffer, in the event of a small loss of followers or subscribers. Extras are not covered by BuildMyPlays’s Retention Guarantee and is not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.
BuildMyPlays offers a Limited Retention Guarantee / Retention Warranty with some of their services. If a customer uses one of BuildMyPlays’s services and then loses followers, likes, views and/or plays acquired by BuildMyPlays beyond the amount that was over-delivered, BuildMyPlays may be able to re-deliver complementary followers, likes, views and/or plays at its discretion. Each service offers a different duration for BuildMyPlays’s Retention Guarantee, and is indicated below:
[BuildMyPlays Service]——— [Retention Guarantee Duration]
SoundCloud Follower/Likes/Reposts: 90 Days Retention Guarantee
SoundCloud Plays: Not Applicable (Plays are permanent)
YouTube Subscribers: 90 Days Retention Guarantee
YouTube Views: Not Applicable (Views are permanent)
Twitter Followers/Retweets/Favorites: 90 Days Retention Guarantee
Instagram Followers/Likes: 90 Days Retention Guarantee
Facebook Fanpage Likes/Post Likes: 90 Days Retention Guarantee
BuildMyPlays’s Retention Guarantee, Money Back Guarantee, Refund requests are VOID if:
(1) The customer ordered from a different company in the delivery time (Third-party marketing campaigns).
(2) The customer was losing Followers/Likes/Views/Plays before ordering from BuildMyPlays or those acquired via different means.
(3) The customer makes their Account/Page/Video/Photo/Track private, restricted or otherwise inaccessible (eg. changing your username) during and/or after a campaign.
(4) If a customer blocks/deletes/bans the followers/likes/plays/views that they received from BuildMyPlays.
(5) If the customer’s followers decrease with a dramatical rate (due to various of reasons, such as low interaction rate, low maintenance account, lack of posting photos, unsuitable or too unique contents, etc.) and our refilling process reaches over 10% of package’s amount.
These must be processed in due diligence and due process.