Is Spotify not working and interrupting your music flow? Don’t worry, we’ve got you covered. Whether it’s a problem with the app, your internet connection, or something else, there are simple solutions to get Spotify back on track.
In this guide, we’ll walk you through common issues and how to fix them so you can get back to enjoying your favorite tunes.
Why is Spotify Not Working?
Spotify App is available for Desktop (Windows), Android phones or tablets, and iPhones or iPads.
You can download the app from the respective stores, log in with your credentials, and start enjoying your music. The more you listen on Spotify, the better it gets at recommending music you’ll like.
Everything works fine until it doesn’t. So, what if Spotify suddenly stops working? Instead of worrying, let’s explore why this might happen.
There are several reasons why Spotify may not work as expected:
- Issues with Spotify Servers
- Internet Connectivity Problems
- App Updates Needed
- Operating System Issues
- Data or File Corruption
- Bad Updates
Understanding these common issues can help you troubleshoot and get back to enjoying your music.
What Makes Spotify Stop Working?
Spotify Service Issues
If Spotify itself has a problem, like server or network issues, millions of users worldwide might be unable to connect to the service.
Internet Connectivity Problems
Spotify needs an internet connection to work. If your Wi-Fi or cellular data is having issues, Spotify won’t be able to connect to its servers and will stop working.
App Updates Needed
Spotify regularly releases updates to fix bugs and improve performance. If your app is not up-to-date, it might not work properly.
Operating System Issues
Problems with your device’s operating system (Windows, Android, etc.) can cause Spotify to stop working.
Corrupted Data or Files
Apps store temporary files and data. If these files get corrupted, Spotify might not be able to use them, causing it to stop working.
Bad Updates
Sometimes, updates meant to improve performance can cause issues. A bad app or system update might make Spotify malfunction.
Understanding these common issues can help you troubleshoot and get back to enjoying your music.
Common Issues When Spotify Isn’t Working
If Spotify stops working due to any of the reasons mentioned earlier, you might face problems with playback, connectivity, and the user interface. Here are some common issues users might experience:
- You press play, but there is no sound.
- Music plays but stops randomly.
- The app can’t load your playlists.
- Issues with downloading songs for offline playback.
- “Daily Mixes” are unavailable.
- Playlists are no longer accessible.
- Offline downloads get deleted accidentally.
How to Fix Spotify Not Working?
1. Restart Spotify
If the Spotify app has been running for too long, it might start acting strangely. The easiest fix is to close and restart the app.
2. Check Internet Connection
Nowadays, everything relies on the internet, especially online streaming services like Spotify. Ensure you have a stable internet connection.
- Switch Connections: Toggle between Wi-Fi and mobile data.
- Restart Router: If using Wi-Fi, restart your router to get a new IP address from the DHCP server.
- Cellular Data Tip: If using cellular data, switch your phone to Airplane mode for a minute, then turn it off to reset the connection.
3. Update Spotify
Go to the Google Play Store (for Android) or the App Store (for iOS) and update the Spotify app right away.
4. Uninstall an Update
Sometimes, app updates can cause issues. If this happens with Spotify, try uninstalling the recent update to see if it resolves the problem.
5. Uninstall and Reinstall Spotify
You can uninstall Spotify from your device and then reinstall it. Remember that this will likely erase any saved data on your device.
However, this solution will give Spotify a fresh start, requiring you to log in to your account and download your offline music again.
6. Check if Spotify is Down
Sometimes, the issue might be with Spotify’s server. Check Downdetector for any reports of downtime.
Downdetector collects user-reported data and continuously monitors major services and websites.
If Spotify’s servers are down, you’ll need to wait for them to fix the problem.
7. Try Spotify Using the Web App
While the Spotify app (on your smartphone or desktop) is the main way to use the service, there’s also a web version available.
Open the Spotify Web Player, log in with your credentials, and check if you can play music or podcasts.
8. Clear App Cache and/or Data
If Spotify’s files are corrupted, deleting its cache and data can fix the problem.
On Android devices (smartphones or tablets), you can easily clear an app’s cache and data. Here’s how:
- Go to Settings and then Apps.
- Find Spotify in the list of all apps and open its settings.
- Clear the cache and data for Spotify.
Remember, clearing the cache will delete all temporary files on the device.
Do You Have Enough Space?
Spotify needs enough storage space on your device to save its files, temporary data, and downloads. Ensure you have enough space by deleting unnecessary files or apps.
1. Check System Settings
Sometimes, system settings can cause Spotify to stop working, especially on a Windows computer. Ensure that the Windows firewall (or any other firewall) doesn’t block Spotify from accessing the internet.
2. Restart Your Device
A simple restart can often solve issues, including problems with Spotify. Save your work and restart your smartphone or computer. After rebooting, open Spotify and see if it’s working properly.
3. Contact Spotify Support
If Spotify still isn’t working after trying these solutions, contact Spotify’s support team. Use their official support page or tweet your problem to them on Twitter. They should be able to help you fix the issue.
Wrap-Up
If Spotify isn’t working, there are several easy fixes you can try. Check your internet connection, update the app, clear cache and data, or restart your device. Make sure your device has enough storage space and that no firewall is blocking Spotify. If all else fails, contact Spotify support for help. By following these steps, you can get back to enjoying your music without any interruptions.
FAQs: Spotify Not Working? Here’s How to Fix It
What can I do if an update causes Spotify to stop working?
If a recent update causes issues, try uninstalling the update or reinstalling the app to see if that fixes the problem.
How can I free up space for Spotify to work properly?
Delete unnecessary files, apps, or data from your device to free up storage space for Spotify.
What should I do if none of the solutions work?
If none of the solutions fix the problem, contact Spotify support through their official support page or tweet them on Twitter for further assistance.