Chatbots are such a strong marketing tool for brands and businesses. Read this guide for how to use chatbots for social media marketing.
Not to be confused with robots, chatbots give a great way for brands to engage with users 24/7 – even when your team’s technically off the clock.
By including chatbot systems in your social media channels, you can streamline communication and save time!
Whether you’re trying to resolve a customer issue, give information, or just want to understand your audience, a chatbot can both drive sales and improve brand awareness.
Let’s jump into how to use chatbots for marketing on social media!