6 Ways to Track the Impact of Social Media on Public Relations

Last Updated on July 16th, 2016 at 6:44 pm

Have you ever used social media methods to help your public relations efforts? Are you struggling to indicate whether or not social made a distinction?

This post will concentrate on six metrics you should utilize to measure the affect of social media on public relations (PR).

#1: Value per Impression

Social media helps to develop the attain of your message and has an incredible affect on the variety of impressions which are generated for PR tales. Due to this fact, while you present the change in the associated fee per impression with and without social media, you may make a compelling case for why social media efforts are essential to your methods.

Facebook Insights readily gives impression information, however it may be harder to measure on Twitter. TweetReach and Simply Measured each present information on how far messages are traveling on Twitter.


#2: Cost per Engagement

Engagement is the one factor at which social media continues to beat each different advertising and marketing platform, time and time once more. It’s virtually unfair to check social media engagement towards different channels, as a result of different advertising and marketing channels merely don’t have as many alternatives to generate engagement.

Aggregate how folks engaged with the content material and divide it by the fee to find out the cost per engagement.

Forms of engagement embody shares, clicks, feedback, likes and mentions. The important thing to understanding if an motion must be measured as engagement is to ask, “Did the consumer bodily do one thing to ensure that the motion to be full?” Motion is what separates an impression from engagement.

#3: Cost per Click

Public relations can drive customers to click on on hyperlinks which might be shared by way of social media channels. It may be tough to determine the variety of clicks generated from hyperlinks shared by third events, however you may calculate the variety of clicks that have been generated via your individual messagingby utilizing the stats out of your URL shortener.

Many instances, articles will comprise a hyperlink that goes to your company web site that can add one other layer of clicks to the combination. It’s also possible to request the variety of web page views of the article from the publication that had a social media website’s referring URL.

Read more: How to Use Video to Boost Engagement on Facebook

Take the whole variety of clicks and divide them by the price of the outreach to find out the cost per click. Usually, for those who examine the outcomes to different promoting channels that use a value-per-click on metric, such as internet marketing, you will note that social media delivers cheap clicks on public relations messages.


#4: Price per Site Visitor

Because of the nature of on-line sharing, it is not uncommon to see a spike in web site visitors that surrounds PR outreach. Contemplating that corporations pay loads for internet advertising to get guests to their website, not measuring the fee per web site customer throughout channels is a missed alternative to indicate a optimistic social media affect.

To calculate the cost per site visitor, take the entire variety of web site visits generated anddivide it by the entire value of the outreach. Then,evaluate the outcomes to internet marketing and search engine marketing prices.

#5: Cost per Inbound Link

Whereas more firms attempt to enhance their search engine rankings, more public relations professionals are being requested to request “backlinks” in media articles. These backlinks drive site visitors to the company web site.

Subsequently, one other good metric to check is theprice per inbound hyperlink. To calculate this metrictake the full variety of inbound hyperlinks the article generated and divide it by the full costof the outreach. Then, examine the outcomes to search engine marketing prices.

#6: Cost per Subscriber

When guests make it to your web site, it’s vital to measure the actions they take. An increasing number of firms are on the lookout for methods to convert web traffic into “subscribers” who’ve offered their e-mail tackle, permitting an extra alternative for observe-up advertising efforts.

Subsequently, take into account evaluating the price per subscriber throughout your whole advertising channels to know how public relations is performing in relation to your total advertising spend.

To calculate the price per subscriber, take the entire variety of new subscribers generated and divide it by the price of the outreach.

Final Ideas

You’ll discover that many of those metrics should not conventional “public relations” metrics, however reasonably they are often utilized to create a cross-channel dashboard which is able to present how social media and public relations efforts complement one another and ship “cheap” outcomes.

The outcomes are typically cheap as a result of the incremental spend to capitalize on social media is often very small. Keep in mind, the purpose is to not present that social media is “higher” than different advertising channels, however moderately that your different advertising and marketing channels are performing higher and extra cost-successfully when social media is within the combine. 

Read more: 7 Social Media Hacks of the Vacation Season

Share this post