An increasing number of brands advertise on Instagram. With over 1 billion users, the potential audience is vast! However, manage comments on Instagram ads, also known as Instagram dark post comments, can be challenging. It’s difficult to gather them all in one spot and reply efficiently.
How to manage comments on Instagram ads in one tool
You might receive many comments each day. Responding to all can be tough as you switch between ad campaigns and accounts.
That’s why it’s helpful to organize everything in one spot. NapoleonCat’s Social Inbox does just that.
It lets you monitor and respond to all interactions across your social media accounts. This includes Instagram DMs, comments, and more, all in one place. It’s a huge time-saver, especially for managing multiple Instagram accounts.
With this tool, you can easily manage Instagram ad comments from one dashboard. Plus, you can handle comments from your regular posts too.
You can filter your Inbox by time, account, user tags, and more.
Social customer service is a key part of today’s customer experience
According to research from Website Builder, 90% of social media users use it to talk to brands. And 63% of customers expect support on social media.
Businesses can now listen and respond to customers on platforms like Instagram in real-time. Customers expect quick replies, which can be challenging.
But it’s also a chance to show you’re always there for them. Ignoring customer issues can lead to problems, especially on social media where comments spread fast.
On Instagram, comments with more likes become more visible. Negative comments can harm your reputation and affect your marketing efforts.
That’s where automated moderation comes in to help.
Establish automated responses on Instagram
You might think automated replies are dull chatbots. But with NapoleonCat, it’s different. Our Auto-moderation tool can handle specific queries and address customer issues instantly. Plus, it manages ads too.
Create replies based on the keywords you choose. There’s no limit to the number of replies or keywords.
Automatically hide or delete comments on Instagram ads
Auto-moderation can hide or delete comments on Instagram ads and organic posts. This is useful when managing many ads and wanting to keep the comment section tidy.
If you want to disable comments on Instagram smartly, this is the way to do it.