How to Use Facebook Messenger Bots for Business (1/3)

Last Updated on August 31st, 2020 at 11:08 am

use Facebook Messenger bots

You’ve heard the buzz. Chatbots will change mobile apps, e-mail marketing, and customer care agents. Chatbots will reduce your costs and increase your income. They usually gonna do it all whilst you sleep.

There’s a variety of hype floating around right now about chatbots generally, and Facebook Messenger bots particularly. It’s no surprise that, in keeping with a survey by Oracle, almost companies want a chatbot in place by 2020.

Can bots actually do all the things they promise? It’s nonetheless early days. In the meantime, here are some actual-world examples and best practices to provide you a firm footing in this new landscape. Continue reading →

How to Use Facebook Messenger for Business (3/3)

Facebook Messenger marketing

Here are more effective tips and practices for your Facebook Messenger marketing. Let’s check it out!

5. Earn a Very Responsive badge

The business that replies to messages in a timely manner is awarded a Very Responsive badge for their page. To earn a badge, businesses must have a response time of fewer than 15 minutes and a 90% response rate.

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How to Use Facebook Messenger for Business (2/3)

Last Updated on July 1st, 2020 at 2:49 pm

Facebook messenger for your business

Continue reading to explore the next steps to set up Facebook Messenger for your business and tips for marketing with message apps.

4. Write a greeting

A Facebook Messenger greeting is a customizable message someone receives once they open a message thread. It appears before they send their first message.

How to write a greeting on Facebook Messenger:

  1. Go to your page’s General Settings and choose Messaging.
  2. Scroll down and turn to Show a Messenger Greeting
  3. To edit the greeting, click Change.
  4. Choose Add Personalization. This way your greeting includes elements such as your customer’s name, your Facebook page link, your website, or your business phone number.
  5. When you are done, click Save.

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How to Use Facebook Messenger for Business (1/3)

Last Updated on July 1st, 2020 at 2:48 pm

how to use Facebook Messenger for business

Facebook Messenger is now one of the most essential messaging apps that allow brands to connect with their customers all over the world. According to research from Facebook, businesses exchange more than 20 billion messages with people on Messenger monthly. People prefer using messages to connect with business than calling or sending emails.

However, messaging apps are not only supported tools. Many brands have taken benefits of using Facebook Messenger marketing strategies, from building brands’ awareness to securing sales.

Here is such a complete guide on how to use Facebook Messenger for your business. In this post, we also provide you with tons of effective tips and practices for your next Facebook Messenger marketing campaign.

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