Facebook Marketplace – the company’s online shopping platform, boasts over one billion users. It’s a popular spot for buying and selling goods. However, beware of scammers who take advantage of its popularity. If you encounter such scams, follow these steps to report fake buyers or sellers on Facebook Marketplace. Scammers lurk on Facebook Marketplace. Be cautious before making purchases or selling items to strangers. Before diving into tips for avoiding scams, let’s learn how to report scammers on Facebook Marketplace.
How to Report a Buyer on Facebook Marketplace
First, to report scammers on Facebook Marketplace, you must start with a buyer. When you list something on the Marketplace, you might get offers from buyers. You can chat directly with them on Messenger to arrange details. If a buyer doesn’t follow through or tries to scam you, follow these steps to report them.
Step 1:
Open Facebook Messenger and go to Marketplace.
Step 2:
Choose the conversation with the buyer. Tap their name at the top.
Step 3:
Scroll down and tap Report.
Step 4:
Pick a reason to report the buyer:
- Low offer
- No show
- Stopped responding
- Scam
- Bullying or harassment
- Choose the reason and tap Submit report.
You can mute or block the person too.
Also, contact local law enforcement and the Federal Trade Commission. Sometimes, a buyer may use a stolen credit card for payment, which could cause trouble for you later. Use secure payment methods like PayPal or Facebook Checkout.
Sometimes, buyers may send fake checks or overpay via PayPal. They’ll ask you to refund the excess, but the initial payment will vanish. Be cautious when selling on Facebook Marketplace.
How to Report a Seller on Facebook Marketplace
Report scammers on Facebook Marketplace must have two sides, so we go with a seller this time. Reporting a seller follows similar steps as mentioned earlier. Let’s walk through them quickly. We’ll use the Facebook Marketplace web app for this example.
Step 1:
Go to Facebook and click on Messenger at the top.
Step 2:
Navigate to Marketplace.
Step 3:
Choose a conversation and click on the seller’s name.
Step 4:
Click Report. Pick a reason:
- Item already sold
- Incorrect price or description
- No show
- Stopped responding
- Scam
- Item not received
- Bullying or harassment
Step 5:
Select a reason and tap “Submit report” on the next screen.